6 Questions You Should Ask Your Movers At All Costs


questions about removals

When it comes to hiring a moving company, the more you research, the fewer headaches you’ll have later on. Unreliable movers may cost you a lot of time and money in the long run if they lose or damage your possessions. That is why you need to ensure that the people who will do the job are truly competent and experienced professionals. There are many ways to find out if the removal company is as effective as it promises, but talking to them directly will give you the most accurate idea about their work attitude. Here is a ready list of questions you should ask the movers before booking your service.

ask about experience

1. How long have you been in business?

Asking about the history of the company is a good conversation starter and will tell a lot about how much experience the company has in the industry. You can also ask for their registration number and make a quick check to see if the man and van company is licensed.

moving estimate

2. What is included in the estimate? Does it cover extra charges?

First, get cleared what the company’s pricing system is. The representative should be able to explain you all available options in order for you to find the best deal. There are two types of agreements – non-binding and binding. In the first case, your final moving costs will be estimated based on the actual weight of the shipment on the moving day. On the other hand, if you enter in a binding agreement, you will pay the initially estimated price, whether the shipment weighs more or less.

Don’t forget to ask if the quote includes insurance and what percentage it covers. The basic coverage that is offered by removal companies is 60% per pound, but your movers may offer you more. Another option is to seek a third-party insurance provider. Lastly you should also check if any additional costs are included in the quote such as parking charges, long carry charges and charges for awkward or extremely heavy items. If you are moving such belongings, you should ask the company if they have the equipment to take care of these goods.

payment options

3. What forms of payment do you accept and on what terms?

Moving companies that are cash-only can raise some suspicion. There are many fraudsters out there who will get your money by offering too-good-to-be-true rates and will not show up on the day of the move. Look for local man with a van services that have a good reputation around your area. If the company offers payment upon delivery, take this option instead of paying a deposit amount.

reimbursement for damages

4. What is the process for recovering damaged or broken items? Who’s responsible?

It is important to understand what your man and a van company is responsible for in terms of damages and loss. Inquire about their reimbursement policy. You can also ask them about what safety measures will be taken to ensure that your possessions arrive in decent condition.

house relocation duration

5. How long will it take to transport my things?

If you are moving across the country, you need to know when your goods will be delivered. Also, find out if there are any additional transfers that may increase the chance of loss or damage. Keep in mind that during the winter and rain season, the transportation may take more time than in the summer.

removal quote

6. Why is your quote lower?

An unrealistically lower quote is a huge red flag when picking a house moving company. If they offer you a price that is far beyond the standard market value, then they might implement higher additional charges. As a result, you will end up paying more than if you had hired other regular moving services.

Talking with the movers is an important step of the process of hiring removal services. Use this opportunity to see if the company will meet your needs.